Here are some answers thanks to the many customers who have asked
(and asked and asked). If you can't find the answer you need then please
email me -
- and I'll send you a quick reply.
A flashing
icon indicates that a FAQ has been updated .
* Christmas 2006 - Book orders for Christmas
have closed; jewellery, music
CDs and cauldrons are still available.
If you want a book for 2007, please
NOW to discuss your design, request a quote, and
to be placed on the waiting list. I will contact people on my list
in January 2007 - if you are still interested and financial then
I will request payment to begin work on your book.
* NEW - Traditional Cast Iron Cauldrons - added April 2006
- Cast iron cauldrons with lids and instructions for use. A range
of black iron cauldrons for pagan rituals and traditional fire cooking.
Witch Petal's Cauldron Cookbook also available.
AVAILABLE NOW - for immediate purchase.
* Kokila's Music CDs - updated February 2006 - Does your
spirit yearn to soar to inspired heights on wings of song? Do you
seek magical music? Then join Kokila Bennett
on a melodic journey to breathtaking musical worlds. Sweeping velvety
arpeggios surround you and gently guide you into peace and tranquility.
AVAILABLE NOW - for immediate purchase.
* Gothic Jewellery - Lots of new items added for
November 2005. Check out my new Gothic
Jewellery page featuring a new range of handmade silver jewellery,
magical talismans and amulets. Beautiful, powerful and real - wear
these when you need to change your world. If you want anything made
FOR YOU then just e-mail me.
AVAILABLE NOW -
to request prices.
As always -
if you need to know anything. Now, back to the
FAQs...
THE BOOKS
Q.
What size are your books?
A. My books are available in a number of page sizes
(A6, A5, A4). These are international paper sizes and relate to
the size of a single page within the book - the cover of a finished
covered book will be larger.
A6 - 105mm W x 148mm H = 4.13in W x 5.88in H
A5 - 148mm W x 210mm H = 5.88in W x 8.25in H
A4 - 210mm W x 297mm H = 8.25in W x 11.75in H
Using international (non-US) paper sizes, A4 is
the size of a sheet of copy paper, fold in half for A5, fold again
for A6.
Q.
Can you make books any size?
A. I can make your book with as many pages and whatever
size you require (up to 635mm W x 965 mm H = 25in W x 38in H).
Material costs increase significantly with size and
number of pages.
Q.
Are the books refillable?
A. The books that I make are not refillable - they
are hand sewn, shaped, glued and bound to form a quality hardback
book. My bound books offer superior quality, durability,
and value for money. However, I'm happy to make refillable
versions of some designs on request.
Q.
Are the pages lined or blank?
A. The pages are blank (not ruled) and are made from
high quality acid-free parchment paper. Lined pages can be printed
for a small fee, however most of my customers specifically request
unlined paper. The parchment paper that I use has a luxurious
look and feel and is excellent for writing and light sketching
(not just cheap notebook paper).
Q.
Are the books hardcover or soft?
A. All books (so far) have been hardcover. Hard covers
protect the pages better over time; however I'm happy to make
some leather softcover versions if people are interested .
Q.
I've written my own book - can you supply the cover or just the
locks and clasps?
A. Covers and other components are not available for
separate purchase. I make complete books, so your options are either
to provide me with a copy of your existing work to
bind into a book, to re-cover your existing book, or for me to scan
and reprint your work onto parchment paper for binding.
Q.
Can you make me something else (not a book)?
A. Contact me for custom made books, pendants, earrings
etc. I'll consider small items like cat collars, key rings, bookmarks,
wallets, belts, quills, inks, wax seals - and I am working on a
design for a 'Mug of Shadows' -
Anything else, sure you can ask but the answer will probably be
- "No, I make books".
Q.
Can you give me free information so I can make books just like
you and not have to pay you anything?
A. No - go away. (The nerve of some people!)
All materials are sourced locally in Australia and
most of the designs I make myself. Whatever I can't find or make
myself I get others to make for me. If no-one can make it, then
I I'll buy the tools and equipment and make it anyway. I have
developed a wide range of skills and techniques over many years and may offer
to - but not yet.
BUYING AND ORDERING
Q.
How much?
A. Most of my international customers are from the
US, so prices are provided here in US dollars and include air
mail delivery, handling and insurance. If you are not located
in the US, currency conversion is available at //www.xe.com/ucc/
or tell me what country and I will e-mail prices in your local
currency. Customers within Australia should request local
prices. Discounts are available if you order more than one book.
Prices may vary over time due to changes in material
costs and currency values; interested customers are encouraged
to , but as a general guide:
Below is a list of popular books with prices in
US dollars. If the book you want is out of your price range then
try a simpler design or smaller book. For prices on other books
please e-mail me -
06 JUNE 2008 - Prices below are an estimate,
please click the Request Price link at the bottom of any
page for a quote.
EXISTING BOOKS
Easy, just
the name of the book(s) you have chosen from my website (and
your country) and I will send payment/delivery options - or click ()
Request Price at the bottom of any page!
NEW BOOKS
If you have an idea for your own unique book,
a detailed description of the book you want created. I
will work out a quote based on materials and your budget. Once
we have agreed on the design I will send payment/delivery options. Mock-ups
are provided after payment is received and before work begins.
Q.
How do I pay for a book?
A. Once you have decided on which book you want, I
will e-mail you payment options specific to your country.
* Western Union Money Transfer
Money transfers are processed within 24 hours. Western
Union will charge an additional fee to transfer money, but this
is the quickest and easiest payment method. Pay in person at a
Western Union agent near you (world-wide) - go to //www.westernunion.com/homePage.asp
and click on Find Agent Location.
If you are in the US or Canada you can also pay by MasterCard
or Visa online.
* Cashiers Cheque
Cashiers Cheques are requested from the cashier/teller
of a bank or credit union - these can be processed on receipt.
Personal cheques are also accepted but must wait an additional
six weeks for clearance. Cost is expected to be up to $2 US for
the cheque, plus up to $5 US to send via Air Mail.
* Paypal
Paypal is accepted for orders less than $75US,
or larger amounts for returning customers. You can pay by credit
card or bank transfer using Paypal.
* Australia Post Money Order
The only domestic money orders I can accept are those from
Australia Post. Money orders from other countries will
not be accepted.
Q.
How long does it take for delivery?
A. Books are made on demand, so turn around time from
initial contact to delivery varies with each book. A number
of factors contribute to the time it takes including: deciding
on a design, mock-up, payment, receipt, workload, construction
and delivery method. Average turn around time is six weeks
for an A5 size book, which allows 2 weeks for payment to
arrive, 2 weeks for construction of your book (or longer for
large/complicated work), and 2 weeks for delivery. Turnaround
time can be shortened depending on payment/delivery options.
Payment options (for an average A5 size book):
* Western Union Money Transfer (24 hours) - additional
$15 US
* Cashiers Cheque - (2-3 weeks)
* Australia Post Money Order (Australia Only, 2-3 days)
Delivery options (for an average A5 size book):
* Express Post or Standard Mail
(Australia Only - 1-3 days)
* Air Mail International (1-2 weeks)
* Express Courier International (3-5 working days) - additional
$26 US
Fastest turn around from initial contact is one
week for existing simple designs where materials are
already available. However, urgent orders
can be expensive due to express payment and delivery methods.
Longest turn around time for a book has been well
over two years from receipt of payment - the more unique the
project, the longer it takes.
Unique
and complex books may take 6 months or more to complete.
Q.
I want a book for a birthday/Christmas/wedding - can you deliver
before this date?
A. It depends on the size and design of the
book. For an A5 size book you should allow at least 6 weeks
from payment to delivery. When ordering, please specify what date
you need the book delivered and I'll let you know if I think it
can be done - I will endeavour to meet specific delivery dates
but can never guarantee that your book will arrive on time.
Christmas orders need to be placed in SEPTEMBER to ensure that your
book is completed and delivered before Christmas. If it's December
already then consider the option of ordering a book as a birthday
gift for next year.
Q.
Do you have an online store?
A. Yes! Jase's Books moved from hobby to business
in July 2008 - you can visit the online store at www.jasesbooks.com.au/ccart/.
Q.
Do you offer wholesale/trade discounts?
A. No, but I do offer discounts to anyone for
multiple purchases -
and ask.
Q.
Do you have a catalogue?
A. Not yet - please browse the website.
Q.
Do you offer refunds?
A. You can request a refund up until the time your
book is sent. If you have ordered a customised book you will
have been provided with scans or photos during construction and
the opportunity to ask questions and suggest changes so you get
exactly the book that you want. If you have ordered an existing
book, I will also send a scan of the book for your approval prior
to it being sent (each book is hand made so there are minor variations).
Refunds made through Paypal or Western Union are
subject to a service charge.
If your book arrives damaged or you do not receive
your book, all deliveries are insured and you can choose
to have another book made or a full refund.
If your book becomes damaged through time / misuse,
please contact me for advice on how to return the book for repair.
GENERAL QUESTIONS
Q.
Where are you located?
A. Adelaide,
Australia - with customers in the United
States, United Kingdom, Canada, and Europe.
Q.
How do I link to Jase's Books?
A. If you like my books and have a website or blog,
you can help your friends find my books by putting a link to
my site. Simply cut and paste the code below into your web
page. When you're done - email me so that I can visit your site.
Thanks for spreading the word about Jase's Books!
Q.
I've got another question - can I e-mail you?
A. Sure, please email me -
- and I'll send you a quick reply. If there is anything missing
that you want to see in these FAQs then let me know.
.
$
52 US - 
)
Request Price at the bottom of any page!
